Support
Frequently Asked Questions
Please email your questions to sales@automationindustrial.com and we will do our best to assist you.
What is your turn around time for repairs?
Our standard repair time is 2-3 weeks but we can often complete repairs within 1 weeks for parts we repair often.
Where is Automation Industrial located?
Our headquarters is in Raleigh, NC but we have various warehouses throughout the United States.
Can you ship same day?
Yes, all orders ship the same day if the order is placed before 3PM EST.
What are Automation Industrial's Hours of Operation?
Our company is open from 8AM-5PM EST and our representatives are available by phone or email during that time.
Where do you ship?
We can ship anywhere around the world that is not currently under US Embargo.
What kinds of payment does Automation Industrial accept?
All purchases must be made through the website with a credit card.
Does my product from Automation Industrial come with a warranty?
All products from Automation Industrial come with our 1 Year Warranty.